Shipping Policy

Thank you for visiting and shopping at Fresh Aisle. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within the time frame mentioned at the time of checkout. Depending on your location, Orders are shipped or delivered only during operational hours.

If we are experiencing a high volume of orders, shipments may be delayed by a few hours or will be delivered the next day. Please allow an additional hour in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping charges are based on your pin code and the exact charges will be shown while checkout

To major locations the delivery timeline is within the same day (1-day) if order is placed before 6PM

Due to Covid Restrictions, Delivery delays can occur.

Shipping Address

Fresh Aisle currently ships to following Pin codes within Kolkata, West Bengal, India.

Express Delivery 700027, 700020, 700017, 700071, 700040, 700015, 700016, 700019, 700026, 700035.

Local Delivery
700001, 700009, 700010, 700011, 700012, 700013, 700021, 700022, 700025, 700030, 700031, 700037, 700039, 700042, 700045, 700046, 700053, 700054, 700062, 700064, 700068, 700069, 700072, 700073, 700078, 700087, 700091, 700095, 700097, 700100, 700105, 700106, 700089, 700107, 700032, 700033, 700040, 700029.

Same Day Delivery
700060, 700156, 700075, 700084, 700157, 700094, 700018, 700003, 700004, 700005, 700007, 700023, 700034, 700038, 700048, 700055, 700059, 700067, 700085, 700086, 700092, 700099, 700101, 700102, 700089, 700006, 700136.

Next Day Delivery
700070, 700051, 700052, 700028, 700103, 700063

Order Confirmation & Tracking

You will receive a Shipment Confirmation email or SMS once your order has placed.

Damages

Fresh Aisle is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.